Terms & Conditions
Please read these terms before using our website or submitting a pre-order.
Terms & Conditions
These terms govern your use of this website and any pre-orders submitted.
Use of Website
This website is provided for information and for submitting contact messages or pre-order requests for homemade meals.
You agree to use this website only for lawful purposes and not to misuse forms, submit false data or attempt to disrupt the service.
Pre-orders
Submitting a pre-order through this website does not create a confirmed order. It is a request only.
All pre-orders must be reviewed and confirmed manually. We will contact you to confirm availability, details and delivery.
Your order is only confirmed after direct communication and agreement.
Food Availability
All meals are prepared fresh and availability depends on ingredients, time and capacity.
We may not be able to fulfil all requested dishes or quantities, even if they appear on the website.
We reserve the right to adjust, decline or modify any pre-order request.
Payments
We do not currently accept online payments through the website.
Payment is arranged separately after confirmation, typically in person (for example cash or agreed method).
We may introduce card payments or online payments in the future.
Delivery
Deliveries are carried out personally and locally.
Delivery times are estimates and may vary due to preparation time, traffic or unforeseen circumstances.
We will always aim to meet agreed delivery times, but delays may occur.
Limitation of Liability
This is a small, self-employed home-based food service.
We make reasonable efforts to provide accurate information, prepare food safely and deliver as agreed, but we cannot guarantee availability or timing in all situations.
We are not liable for:
- Unavailable dishes or ingredients
- Delays caused by circumstances outside our control
- Indirect or consequential losses
Allergens
Customers must inform us of any allergies or dietary requirements when placing a pre-order.
While we take care in preparation, food is made in a home kitchen and cross-contamination cannot be completely guaranteed.
Changes to Terms
We may update these terms as the business develops, including when new services such as online payments or expanded delivery are introduced.
Continued use of the website means you accept the updated terms.