Allergen Information

Important information about allergens, ingredients and order confirmation.

Allergen information

This page explains how Home Cooked Meals provides allergen information, how customers should check dish details and how allergy or dietary concerns should be raised before an order is confirmed.

01

Important Allergy Notice

Home Cooked Meals provides allergen and ingredient information to help customers make informed choices before sending an order request.

If you have a food allergy, intolerance, coeliac disease or a strict dietary requirement, you must tell us clearly before the order is confirmed. Please do not rely only on the dish name, photo or short description.

Submitting an order request does not confirm that a dish is suitable for an allergy or dietary requirement. Suitability must be checked and confirmed before the order is accepted.

02

The 14 Regulated Allergens

UK food businesses must provide information when any of the 14 regulated allergens are used as ingredients. These allergens are listed below for customer awareness.

  • Cereals containing gluten
  • Crustaceans
  • Eggs
  • Fish
  • Peanuts
  • Soya
  • Milk
  • Nuts
  • Celery
  • Mustard
  • Sesame
  • Sulphur dioxide and sulphites
  • Lupin
  • Molluscs

People can also be allergic or intolerant to ingredients outside this list. If another ingredient must be avoided, please tell us before placing an order request.

03

Allergen Ingredients Currently Listed by Us

The list below is generated from the ingredients saved in our system and marked as active allergens. It may include ingredients used in current or future dishes, depending on the menu and availability.

  • Fish
  • Soy
  • Celery
  • Homemade Noodles
  • Eggs
  • Sour Cream
  • Mayonnaise
  • Fried Fish
  • Baked Fish
  • Milk
  • Butter
  • Cheese
  • Yellow Cheese
  • Flour
  • Bread

This list is general website information. Always check the individual dish page and wait for confirmation if you have an allergy, intolerance or dietary requirement.

04

Checking Individual Dish Pages

Each dish page may show ingredients, declared allergens, dietary tags and notes relevant to that dish.

Because homemade meals are prepared in small batches, ingredients can sometimes change due to availability, recipe adjustments or supplier changes. If anything is unclear, ask before ordering.

Before sending an order request, please check:

  • The dish name, description and portion information.
  • The ingredients listed on the dish page.
  • Any declared allergens or dietary notes.
  • Any message from us confirming changes, substitutions or availability.
05

Before Placing an Order Request

Please write any allergy, intolerance, coeliac disease or dietary requirement clearly in the order notes. Include the ingredient or allergen that must be avoided and who the requirement applies to.

We review order requests manually. If your note raises an allergy or dietary concern, we may contact you before accepting the order, adjust the order or decline it if we cannot safely or practically meet the requirement.

Do not treat the order as accepted until we confirm it. If the allergy information is important, wait for our reply before relying on the order.

06

Allergen Information at Delivery

When an order is confirmed, we aim to ensure the delivered food matches the dish and allergen information discussed or shown before confirmation.

If the recipe, ingredients or availability changes before the order is final, we aim to tell you so that you can decide whether to continue with the order.

When food is delivered or collected, please check that the dish matches your confirmed order. If anything appears different or unclear, contact us before eating.

07

Official UK Guidance

For official information about food allergies, allergen rules and guidance for food businesses, you can read the Food Standards Agency resources below.

Food Standards Agency allergen guidance for food businesses · Food Standards Agency food allergy and intolerance advice

08

Need Allergen Clarification?

Contact us before placing an order if you need clarification about allergens, ingredients or dietary suitability. You can also reach us at contact@homecookedmeals.uk.

For general questions, please use the contact page: Contact us.

Have an allergy or dietary concern?

Please contact us before ordering so we can check the dish, ingredients and practical options before confirming your request.